What Personal Information About Customers Does Nutritionally Yours Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Nutritionally Yours. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information.. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Nutritionally Yours or advertisements and other content served by or on behalf of Nutritionally Yours on other Web sites.
E-mail Communications: To help us communicate with you in a accurate and quick manner, we use e-mail to send you the information that you have requested. If you do not want us to email you information, such as test results, you will need to make other arrangements. Please Contact Us, or note your contact instructions when placing your order.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser.
Does Nutritionally Yours Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Nutritionally Yours.
Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, we operate stores, provide services, or sell product lines jointly with these businesses.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to selected groups of Nutritionally Yours customers on behalf of other businesses. When we do this, we do not give that business your name and address.
Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Nutritionally Yours, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Nutritionally Yours and Others: We release account and other personal information when we believe release is appropriate to comply with the law; or to protect the rights, property, or safety of Nutritionally Yours, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
What About Third-Party Advertisers and Links to Other Websites?
Our site includes third-party advertising and links to other Web sites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites.
Nutritionally Yours also displays personalized third-party advertising based on personal information about customers, such as purchases on Nutritionally Yours, visits to associated web sites, or use of payment services.
What Choices Do I Have?
As discussed above, you can always choose not to provide information. All of the information we require for processing your request are marked with an asterisk “ * “ It is your option to provide the additional information requested.
You can add or update certain information in your account.
If you do not want to receive e-mail or other mail from us, please use the information on the Contact Us page to inform us as to how you wish to be contacted.
Are Children Allowed to Use Nutritionally Yours?
Nutritionally Yours does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Nutritionally Yours only with the involvement of a parent or guardian.
Does Nutritionally Yours Participate in the Safe Harbor Program?
Nutritionally Yours is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and the E.U. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce's Safe Harbor Web site. If you would like to contact Nutritionally Yours directly about the Safe Harbor program, please send an e-mail to email@example.com.
Conditions of Use, Notices, and Revisions
If you choose to visit Nutritionally Yours, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, resolution of disputes, and application of the law of the state of Georgia. If you have any concern about privacy at Nutritionally Yours, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Refund & Retrun Policy
Full refund for orders that are canceled before being shipped.
Orders less than 30 days old will need a Return Authorization Code (RAC) issued. Use the Contact Us page to email us your cancellation. We will provide you the RAC and the address to ship the kit(s) back to us. Once we receive the test kits, we will issue a refund less 10% or $25.00 [usd] whichever amount is less, for shipping, handling and restocking fees. Additional shipping fees may apply. Products can only be returned if they are unopened and in re-saleable condition.
Orders over 30 days old cannot be refunded. However, we will make every effort to apply the proper credit to another test. Please contact us via email.
All orders are shipped within two business days of the order. Orders and results usually ship via the United States Postal Service. If you wish to make other arrangements please contact us, or note this in the instructions when placing your order.